Customers can contact us within 15 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us.
1. Send an email to firstname.lastname@example.org.
- Order confirmation or order number is required
- summary about the refund reason with picture
We will process you're approved in 5 business days, and we will send you a confirmation email.
2. Once we confirm your defective or damage, item a refund is initiated within 3-5 business days.
The way your refund is processed depends on your original payment method.